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Case Studies

Real results for real organizations

These aren't hypotheticals. They're organizations we've actually worked with. Limited budgets, compliance pressures, and all.

Literacy Alberni Society

Nonprofit

A Client Management System Built to IRCC Standards

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The Challenge

IRCC funding came with specific security requirements for how client data had to be handled, stored, and reported. Their existing record-keeping processes weren't meeting those requirements, and any solution also had to be workable for the staff who'd use it every day.

The Solution

A custom WordPress client management system built on Advanced Custom Fields, hosted on Canadian servers to meet data residency requirements, with an IRCC-compliant multi-layered security setup and full staff training.

Results
  • Measurable improvement in staff efficiency for data entry and reporting
  • Full compliance with IRCC security requirements
  • Client data stored in Canada, protected from extraterritorial legislation
  • Project delivered on scope, on budget, and on timeline

Canadian Covid Society

Nonprofit

A Bilingual Platform for a National Public Health Organization

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The Challenge

An urgent need for a French-language version of their site under a tight deadline, for a national public health organization cutting through pandemic misinformation. Then the scope expanded: everything had to exist in both languages, maintained in parallel, as the organization kept growing.

The Solution

Full bilingual WordPress platform with French and English maintained in parallel, custom plugins to integrate third-party service APIs, and an ongoing collaboration that grew to include strategic and board-level involvement.

Results
  • Full bilingual presence serving both official language communities
  • French and English versions maintained in parallel with full content parity
  • Third-party service integrations supporting the public health mission
  • Ongoing collaboration spanning development, strategy, and operations

SCIRA

Nonprofit

From Paper Forms to a Digital Conference

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The Challenge

Post-2008 crisis left SCIRA relying on mail-in registration, cheque payments, and paper mailings. Board members' personal emails were blocked by school spam filters, cutting off communication with their own members.

The Solution

Online registration with integrated payment processing, a custom CMS website, automated name tag printing, and professional email via Amazon SES with full DKIM authentication.

Results
  • 100% digital registration trajectory
  • Year-round registrations open (not just conference season)
  • Full email delivery visibility: open rates, bounces, clickthroughs
  • Volunteer time redirected from administration to preparation

Literacy Alberni Society

Nonprofit

A Website the Community Can Actually Use

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The Challenge

An outdated website that didn't represent Literacy Alberni's programs or help the people they serve find them. Staff had no way to keep it current without developer help. The audience included people with limited English literacy who needed a low-barrier entry point to services.

The Solution

A complete rebuild using a flexible CMS staff can maintain themselves, with content written at appropriate reading levels, accessible navigation, and streamlined contact forms designed for a community that includes people with limited literacy.

Results
  • Community members can find and access services online
  • Staff manage and update content without developer assistance
  • Multiple communication channels actively supported
  • Content written at appropriate reading levels for a diverse audience

ACIRA

Nonprofit

Tools a Volunteer Team Can Actually Use

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The Challenge

Shrinking membership, heavy reliance on printed flyers, and an all-volunteer team that needed tools they could manage without calling a developer for every update.

The Solution

WordPress with Advanced Custom Fields configured to be as easy as sending an email, a new logo and brand identity, and a fully responsive site accessible on any device.

Results
  • Hours saved per month on content updates
  • Printing costs virtually eliminated
  • Cross-device accessibility for all members
  • Consistent, professional brand across all materials

Think it doesn't apply to you?

Every one of these projects started with a 30-minute call.